For US Customers: Due to the immediate, irrevocable nature of digital downloads, all sales are final. We do not offer refunds once the file has been downloaded or accessed, except in cases where the file is technically defective and we are unable to resolve the issue.
For EU/UK Customers: By purchasing this digital content, you consent to the immediate performance of the contract (immediate download) and acknowledge that you thereby lose your right of withdrawal (the 14-day cooling-off period) defined under the Consumer Rights Directive.
Satisfaction: While our official policy is strict to prevent abuse, we want you to be happy. If you feel the product was misrepresented or you are unable to access the file, please contact us at gabriel@writegarage.com within 7 days of purchase for a case-by-case review.